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Automation is the key to scaling any business, and DataProfs B.V. is no exception. In a quest to optimize their administration and backoffice tasks, they stumbled upon a remarkable solution: BrowserBuddy. The result? A whopping 30% of their daily tasks are now automated, freeing up time for strategic decision-making and client engagement.
As the workload increased, DataProfs B.V. realized that their existing processes wouldn't scale. That's when they discovered BrowserBuddy, a versatile automation tool with a suite of features that immediately caught their eye. The tool not only offered email automation but also included an AI component, which is essentially a ChatGPT prompt for more complex tasks.
## Automating Email-to-Invoice Conversion
One of the first processes that DataProfs B.V. automated was converting emails to invoices. In their line of work, clients often send payment details through email. This used to involve manual data entry, a process that took approximately 15 minutes per email. With BrowserBuddy, they turned this into a 2-minute automated task.
Gains:
- Time saved per day: 3 hours
- Error rate reduced by 20%
Another major time-consuming task was sending out repetitive emails for things like payment confirmations and monthly reports. BrowserBuddy allowed DataProfs to set up automated email sequences for different triggers.
Gains:
- Time saved per week: 5 hours
- Open rates increased by 15% due to timely emails
DataProfs B.V. also utilized the AI feature of BrowserBuddy to handle FAQs from customers. The AI, based on ChatGPT, could answer common questions such as "What are your business hours?" or "How do I reset my password?", without human intervention.
**Gains:**
- 25% reduction in customer support tickets
- 18% improvement in customer satisfaction
Beyond these primary tasks, DataProfs automated various other backoffice tasks like data entry and report generation, resulting in:
- An additional 8 hours saved per week
- A 10% improvement in data accuracy
The numbers speak for themselves:
- Total work time saved: 30%
- Employee satisfaction: Increased by 22%
- Revenue: Increased by 12% due to focusing on core activities
Automating tasks that don’t require critical thinking or strategic decisions can liberate your team to focus on what truly matters. DataProfs B.V. is a testament to the exponential gains in efficiency that can be achieved through smart automation. And with tools like BrowserBuddy, the process is easier than you might think. So, if you're a founder looking to lighten the workload and free up some valuable time, automation might just be the missing piece to your puzzle.
So, what are you waiting for? Explore the power of automation and see how much your business can gain.
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Are you a founder who has seen tangible results with BrowserBuddy? We'd love to give you the spotlight. Get in touch to claim this blog space!
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Learn how HM Digital LTD. transformed their business and achieved a 20% increase in profit margins through smart automation with BrowserBuddy. This blog unveils the practical steps for any founder eager to optimize their workflow.
